How do I clear a test attempt for a student?
Why does this need to be done? Sometimes a technical problem occurs, and a student needs an additional attempt at a test. The Instructor can clear the test attempt, the submission is cleared from the Grade Center and the student can retake the test.
Answer
1. Access the Test Information section (locate the cell with the test in the Grade Center > access the cell and select ‘View Grade Details’ > Select ‘View Attempt’ > select ‘Test Information’)
2. On the Grade Details page, select ‘Clear Attempt’.
3. Select OK to confirm and remove the attempt.
4. On the Grade History tab, the action is recorded with "Attempt Grade Cleared." In the Grade Center, no grade or icon appears in the student's test cell.
Source: Blackboard Help