What are some tips and tricks to keep from losing my work?
Students may lose information in these situations:
• The internet connection is disrupted
• The browser is refreshed
• The browser signs you out (after a period of inactivity). Blackboard security settings log users out if no input is sensed for a certain amount of time.
Answer
Tips to avoid information loss:
• Where possible, use a wired ethernet connection. This is especially important for test taking – some wireless connections are less stable than wired connections.
• Do NOT refresh the page
• Do NOT exit the browser windows
• Do NOT use the back button
• Where possible, write the question and answer text in an external app and then copy/paste it into Blackboard Learn. Doing the work offline at first, ensures that a lost connection will not erase your content
• If the work is being done in assignments, save often to avoid timeout problems